Transport and Covid-19: responses and resources

The Final Frontier of Urban Logistics: Tackling the Last Metres


This project examines various options for tackling the final step in the logistics chain. Last-mile deliveries are critical, but how can parcels efficiently and securely travel from the delivery vehicle, package locker or local drop-off location to the recipient's front door?

These very last metres are the final frontier for urban deliveries. The rise of e-commerce has increased the number of deliveries in already crowded cities. Accommodating this growing demand in ways that are both sustainable and socially acceptable is a critical challenge for cities. Proposed solutions include porters, bicycle deliveries and automated delivery pods.

Policy Insights

  • Prioritise feasible last-metre solutions that fit the context.
  • Establish effective policy frameworks to manage urban freight operations and safeguard public interests while allowing innovation.
  • Anticipate the associated risks of potential logistics interventions.
  • Recognise the added legal complexities and responsibilities of pursuing urban automated deliveries.

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